Directions

Rt. 7 from north

Go straight at first light (at Mobil). Take next left (at red church) onto Seminary St. Go straight at stop sign. At five-way intersection, bear left onto Washington St. Extension. Co-op is .4mi ahead on the left.

Rt. 7 from south

Take Route 7 (Court St.) through several lights. Past Texaco (on your right), you'll reach a traffic light at a T-shaped intersection. Bear right here onto Washington St. Go straight at the stop. Continue straight through the five-way intersection onto Washington St. Extension. Co-op is .4mi ahead on the left.

Contacting Co-op

Claims

When you have a claim, your first contact should be your agent. You can also contact Co-op Claims at (800) 639-4017. (If it's a windshield damage claim, you can contact Netcost directly at (866) 638-4527; have your policy number and deductible amount ready.)

Policy questions

Contact your agent.

Billing questions

Contact our billing department: call (800) 388-6638 and select option 1.

Concerns

Have a concern about your policy or account that you haven't been able to resolve? Contact Bonnie Clark at (800) 388-6638, x3311, or bclark@ciui.net.

Branding/marketing materials

Working with us on an ad or sponsorship, and need our logo or other materials? Please don't copy them from our Web site; let us provide you with files of the right quality, size, and style for your needs.

Contact Renee Larocque at (800) 388-6638, x3399, or rlarocque@ciui.net.

Web site questions

If you have questions or comments about our Web site, contact our Web team at tgiangrande@ciui.net.

Main office

Co-operative Insurance Companies' headquarters:
292 Colonial Dr
PO Box 5890
Middlebury, VT 05753

Company hours: Monday-Friday, 8am-4:30pm

Local numbers:
(802) 388-0061 or (802) 388-7917

Toll free:
(800) 639-4017 or (800) 388-6638

2012 holidays:
Jan 2, Feb 20, May 28, Jul 4, Sept 3, Nov 22-23, Dec 24-25